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Thank you for downloading Chime. If you have any problems downloading and installing the application, please contact our Support Team

Note: Chime download contains a .zip file with the application installer, installation guide, and user guide.

Chime 2.7.16 (.zip)

Current build: v2.7.9816.02 - Posted on July 21, 2020

Chime Install Guide (pdf)

For release notes, visit the Release Notes page.

Chime Install and Getting Started

Chime Alert Assistant (.msi)

Current build: v1.0.109 - Posted on May 23, 2018

The Chime Alert Assistant is a plugin for showing enhanced alerts on a user's desktop. To learn more about Enterprise IM Alerts, visit the Chime Alerts page.

Chime GDPR Tool(.msi)

Current build: v1.0.54 - Posted on July 14, 2020

Chime GDPR Tool Install and Usage Guide (pdf)

The Chime for Lync GDPR Tool is a Windows application that can be used in combination with Chime to overwrite or remove specific user data from the database without disrupting normal Chime operations.

Chime Agent Assistant & Translator (.msi)

Current build: v1.0.31 - Posted on December 31, 2019

The Chime Agent Assistant is a plugin that gives the agent the ability to auto accept Chime chats. It can automatically open the agent context window extension. It also supports real time translation using the Microsoft Azure translation service.

Chime Agent .Reg Settings

Last modified: August 15, 2017

For Lync 2010 deployments, and cases where the client side Agent Assistant is not required, Tthis .reg file will register the context window extension for use with Chime.