Download an example Project Plan to estimate your installation timelineChime Installation Project Plan (.mpp)
For Chime to run, you will need the following:
For a complete list of the system requirements, visit the Machine & System Requirements document.Machine & System Requirements (pdf)
Please ensure that you have all of the necessary accounts by following the Chime Accounts Checklist with the required permissions before trying to install Chime. It will drastically reduce the amount of time it takes to get everything installed and running.
Please ensure you have completed Step 1 above and Step 2 before attempting to install Chime. Many common installation issues have arisen from things such as not having all the service accounts with the required permissions.
Before installing Chime for Teams on your machine, you will need to complete a few prerequisites in your Azure Portal. This involves retrieving account information from your Azure Active directory and creating and configuring an App Registration.
At a high level, Chime for Teams will need to be configured to securely communicate with several external services as well as access the following resources:
As part of this installation and configuration process, a tenant administrator for the Microsoft Office 365 tenant may need to perform several actions in order to provide the necessary authorization for the Chime server.
During the installation process, you will walk through a very standard Windows installation. You will provide Chime with account information, automatically create the Chime database, and provide the core configuration necessary for Chime to connect with Active Directory and the Chime Database.Chime for Teams Install Guide (pdf)
If you run into a problem while installing Chime, please send us the logs so we can diagnose the issue and help get you back on track as quickly as possible.
Once you have installed Chime for Teams, you will want to get it set up for chat routing and be able to customize it for your deployment. Take a look at our page here for the next stepsConfigure your Microsoft Teams Service Desk