Before creating a hosted instance of Chime for Teams, we will need to complete a few steps related to O365 authorization and API access. This involves retreiving account information from your Azure Active directory and creating and configuring an App Registration.
At a high level, Chime for Teams will need to be configured to securely communicate with several external services as well as access the following resources:
As part of this installation and configuration process, a tenant administrator for the Microsoft Office 365 tenant may need to perform several actions in order to provide the necessary authorization for the Chime server.
Once you have all of the prerequisites set up for Azure and Teams, there are a few steps that must be completed before you will have access to your Chime instance. Someone at Instant-Tech will contact you with the walkthrough of these next steps in addition to what we have here.
Here is a write-up on how to complete the above steps once your Chime instance has been created and all of the prerequisites have been completed:Chime Admin Authorization
Once you have installed Chime for Teams, you will want to get it set up for chat routing and be able to customize it for your deployment. Take a look at our page here for the next stepsConfigure your Microsoft Teams Service Desk