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Manager Training

Everything you need to know to get a Manager started with Chime.

Manager Documentation:

Before working in Chime, it is good to know what a Managers's duties are, what resources they have available to them and how to use the Queue Settings and the Queue Dashboard. This guide will provide general information about how Chime works, all of the Queue Settings you have available to you, how to manage Agents, and make use of all the reporting options available in Chime.

The Chime Manager Guide will walk you through how to use all of Chimes Queue and Manager features.