1. « Release Notes
2. Chime 2.5 Service Release 1

Chime 2.5 Service Release 1 - v2.5.6982 (January 18, 2017)

Bug Fixes:

• Reduce volume of agent presence change records written to the Chime QueueAgentAvailability table.
• Improve performance of the Queue and System dashboards
• QueueAgentAvailabilityArchive table added, for storing older agent availability data.
• Fix for uploading files through the web client and agent context window extension when the chat session ID contained certain characters.
• Fix display error for status of alert group whitelist status for reviewers
• Report to show agent availability in a queue for data that has been archived to the QueueAgentAvailabilityArchive table.