1. « Release Notes
2. Chime 2.4 Service Release 1

Chime 2.4 Service Release 1 - v2.4.5171 (May 26, 2016)

Main New Features:

• Advance installation mode
  • Customize database name
  • Customize Install path

Bug Fixes:

• Agent default name is set to {ExpertFullName} when creating new queues.
• Support for database names containing a "-".
• Added support for long questions with Unicode characters.
• Fixed issue where selecting a date range larger than 1 day in a UTC+ time zone would cause Chime to spike the CPU and Memory usage for select reports.
• Updated charts to minimize memory issues in Internet Explorer.
• Optimized expert data request to improve performance for queues that have a large number of agents.
• Fixed issue where Managers might be able to see queue they are not assigned to.