Last updated: June 2021
Anonymous Information/Cookies: You generally can visit this Web site without revealing your identity or any other personal information about yourself. However, like most other Web sites, we collect anonymous information from visitors to our Web site. For example, our Web servers collect the Internet protocol (IP) addresses, domain name addresses, and browser type of visitors to the Web site. We also collect and measure information on visitor activity on the Instant Technologies Web site, such as the number of visits to the Web site, average time spent on the Web site, pages viewed, and similar information.
This anonymous information is sometimes known as "clickstream data". Instant Technologies uses analysis software to process this data in the aggregate, to analyze trends and statistics and to measure the use of our Web site, to improve the Web site, and to help us provide better customer service. Also, when we collect personal information from you in connection with a transaction, we may extract some information about that transaction in an anonymous format and combine it with other anonymous information such as clickstream data. This combined information is used and analyzed only at an aggregate level to help us understand trends and patterns. (If you do not want your transaction details used in this manner, you can disable your cookies.)
There are portions of this Web site and our applications where we may request "Individual Identification Information" from you, such as to provide you with certain information you request or to support a trial download. The "Individual Identification Information" collected from you may include your name, address, telephone, fax number, Web site address (URL) and e-mail address.
We use the Individual Identification Information you provide to respond to your inquiry or to process your request. We may also use Individual Identification Information (excluding credit card information) to provide product and service announcements and other promotional communications, unless you tell us otherwise (See "Choice/Opt-Out" below.)
We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email we send or by contacting Us.
We may use Email Marketing Service Providers to manage and send emails to You.
We never retain Personal Information longer than necessary for the purposes for which Personal Information was collected. We retain Personal Information where we have an ongoing legitimate business or legal obligation to do so. Our retention periods will vary depending on the type of data involved, but, generally, we’ll refer to these criteria in order to determine retention period:
When we have no ongoing legitimate business need to process your Personal Information, we will either delete or anonymize it or, if this is not possible (for example, because your Personal Information has been stored in backup archives), then we will securely store your Personal Information and isolate it from any further processing until deletion is possible.
This Web site is not intended for persons under 13 years of age. We do not knowingly solicit or collect personal information from or about children, and we do not knowingly market our products or services to children.
We may use and disclose information about you, including Individual Identification Information, if we believe it is appropriate to conform to requirements of the law or to comply with legal proceedings, a court order or legal process served on Instant Technologies or the Web site, to protect the rights, property or safety of Instant Technologies, its users or others, or in other legally limited circumstances (for example, to protect your account from fraud).
If you choose to provide us with your Individual Identification Information, we may transfer this information within Instant Technologies, including any subsidiaries, affiliates and agents, as necessary to respond to and process your request. Also, if Instant Technologies is merged with or acquired by another company, sells a portion of its assets or otherwise goes through a business transition, Individual Identification Information and other customer information will likely be part of the transferred assets.
We may share the Individual Identification Information you provide with other companies we have hired to provide services for us. These companies - our vendors and service providers - are permitted to use that information we share with them only to perform the services we have hired them to provide. They are not permitted to use that information for any other purpose. We may share the Individual Identification Information (excluding credit card information) with our business partners whose products or service we think may interest you. If you do not wish to receive such promotional communications from our business partners, see "Choice/Opt-Out" below.
We will release information about you if you direct us to do so. We also may disclose to third parties the anonymous information we collect from the Web site for purposes of analysis and improvement of the Web site and customer services.
Instant Technologies does not require that you provide us with Individual Identification Information. The choice is yours. However, if you do not desire to give this information, access to some content on this Web site will not be available to you. When you are asked to provide Individual Identification Information on the Web site, you will be given the opportunity to opt-out of having that information used for purposes not directly related to the Web Site, like promotional uses. Also, if at any time you do not want to receive promotional communications from Instant Technologies, its service providers and/or its business partners, please contact the Instant Technologies Webmaster (firstname.lastname@example.org). Instant Technologies will record your opt-out request in our Web database or email marketing application and will not contact you on any electronic communications campaigns that draw from this system.
Instant Technologies will record your opt-out request in our Web database and will not contact you for promotional purposes. Instant Technologies also will request its service providers and business partners to not contact you for promotional purposes using the Individual Identification Information you provided.
However, if you have purchased products or services from Instant Technologies, Instant Technologies and its service providers and agents may still contact you with notifications and information regarding such products or services, as part of the products or services provided or as Instant Technologies deems necessary for your use of the product or service.
Instant Technologies' Web site may contain links to other sites, such as Instant Technologies' business partners and sales affiliates. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices used by other sites.
To further protect your privacy, you should not share with anyone else your login information to access certain portions of the Web site.
We use industry standard protocols and technology to protect your registered user information and personal data in order to guard and encrypt data for transmission in a format that prevents data theft by unauthorized third parties, including internal reviews of our data collection, storage and processing practices, security measures, and physical security measures.
It is your responsibility to check beforehand on the privacy and/or security policy of your network prior to accessing the Services. We are not responsible for your handling, sharing, re-sharing and/or distribution of your information except as set forth in the Policy.
Many of our products are intended for use by organizations. Where the Services are made available to you through an organization (e.g. your employer), that organization is the administrator of the Services and is responsible for the accounts and/or Service sites over which it has control. If this is the case, please direct your data privacy questions to your administrator, as your use of the Services is subject to that organization's policies. We are not responsible for the privacy or security practices of an administrator's organization, which may be different than this policy.
Administrators are able to:
In some cases, administrators can also:
Please contact your organization or refer to your administrator’s organizational policies for more information.