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Reviewer Training

Everything you need to know to get started with Chime.

Videos:

Dec 9, 2016 (3:22)

Enterprise IM Alerts

Easily send personalized messages to individuals, groups, or to everyone in your organization.
May 20, 2016 (3:22)

Agent Assist Tool Setup

Learn how to install and configure the Agent Assist Tool.
May 20, 2015 (3:22)

Guest Chat History

Reviewers have the ability to search and review agent conversations. This shows how to access guest chat history from the Queue Dashboard.
Oct 6, 2016 (3:22)

Alerts with White List Filtering

Learn how to use White List Filtering when sending Chime Alerts.
Dec 29, 2016 (3:22)

Chime Outage Notifications

Learn how to use Chime Outages to display issues to customers or employees coming in on the web client.

More Videos